The key objective of Siport21 is to ensure the highest possible rigor in the execution of its projects and technical assistance in nautical studies — including navigation and maneuvering studies in port areas, mooring and anchoring analyses — as well as in the development of training programs for merchant marine personnel (Officers and Captains) and Port Pilots.
Siport21’s clients require total reliability in the projects and reports provided, as a guarantee of the quality, accuracy, and professionalism of the work and training delivered.
Rigor, reliability, scope, flexibility, and precision — particularly in the validation of navigation channels, maneuvering areas, mooring schemes, and the development of training courses — ensure a competitive position in the market and
the loyalty of our clients.
Top Management is responsible for defining the guiding principles, establishing and reviewing objectives related to Quality and the Environment, and ensuring the availability of the necessary resources to achieve them. It is also committed to
complying with legal, regulatory, and other subscribed requirements, and to continually improving the effectiveness of the Integrated Quality and Environmental Management System (IMS).
Siport21’s Top Management is firmly committed to maintaining good professional practice and the quality of its work, while ensuring compliance with current regulations and client requirements. It likewise assumes the commitment to protect the environment, including pollution prevention, sustainable use of resources, and mitigation of adverse environmental impacts derived from its activities, products, and services.
These general objectives are pursued through the optimization of resources, technical competence, motivation and training of personnel, sound internal management, teamwork, and compliance with applicable legal and other requirements established by Top Management.
Top Management periodically reviews and approves the company’s risk assessment, analyzing potential risks across all processes, thus preventing and avoiding deviations and making decisions to minimize possible nonconformities.
Similarly, significant environmental aspects associated with the organization’s activities are identified and controlled, integrating them into strategic planning to contribute to sustainable and responsible development.
The Integrated Quality and Environmental Management System of Siport21 is based on the principle of continuous improvement, optimizing requirements, resources, and service flexibility while ensuring high-quality customer service. This
principle also applies to environmental performance, with the continuous improvement of environmental outcomes forming the core of the organization’s environmental commitment.
Siport21 firmly believes that these are the key factors in demonstrating sound corporate management, ensuring the continuity of its operations, and reinforcing its contribution to sustainable development and to the improvement of the global environmental context.
The description of the entire system — including policies, processes, procedures, instructions, and documented information — forms part of the Integrated Quality and Environmental Management System, which fully complies with all the requirements specified in UNE-EN ISO 9001:2015 and ISO 14001:2015.
This system has been developed by Siport21 and is subject to the approval and continuous oversight of Top Management, which ensures that the integrity of the system is maintained when changes are planned and implemented.
Top Management controls, validates, and communicates all documentation, and requires all personnel to assume a permanent commitment to the quality and environmental aspects of the system, applying them consistently in daily operations. By doing so, the influence and example of each individual contribute to the collective benefit of the organization and its clients, fostering the continuous improvement of the system.
The policy is periodically reviewed to ensure its ongoing suitability in light of changing circumstances. It is communicated to all personnel within the organization and made available to the public. It is also periodically disseminated to all interested parties.